Faqs

Privacy Policy

Effective date: January 2026

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Devenir Plus (“we”, “us”, “our”) is committed to protecting and respecting your privacy.  This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our coaching and mastermind services.

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This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

We collect personal data to provide and improve our services.

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Personal Data

While using our website or services, we may ask you to provide personally identifiable information, including but not limited to:

  • First name and last name
  • Email address
  • Telephone number
  • Any information you submit via contact forms, applications, or enquiries

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Usage Data

We may also collect information about how our website is accessed and used, including:

  • IP address
  • Browser type and version
  • Pages visited
  • Date and time of visits
  • Time spent on pages
  • Device identifiers and diagnostic data

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2. Cookies and Tracking Technologies

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We use cookies and similar technologies to improve your experience and analyse website usage.

Cookies may include:

  • Session Cookies – required for the operation of the website
  • Preference Cookies – to remember your settings and preferences
  • Security Cookies – to support secure access

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.

For more information, please refer to our Cookie Policy (if applicable).

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3. How We Use Your Data

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We use your personal data for the following purposes:

  • To provide and maintain our services
  • To respond to enquiries and provide customer support
  • To manage coaching, mastermind, and programme participation
  • To communicate updates, resources, or service changes
  • To analyse usage and improve website performance
  • To ensure website security and prevent misuse

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4. Lawful Basis for Processing

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Under UK GDPR, we process your personal data on the following lawful bases:

  • Consent – where you have given explicit permission
  • Contract – where processing is necessary to deliver a service you have requested
  • Legitimate interests – to operate, grow, and improve our business (without overriding your rights)
  • Legal obligation – where required by law

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5. Data Retention

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We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.  When data is no longer required, it is securely deleted or anonymised.

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6. Transfer of Data

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Your information may be stored and processed in the United Kingdom or other locations where our service providers operate.

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If personal data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

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By submitting your information, you consent to this transfer and processing.

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7. Disclosure of Data

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We may disclose personal data where required to:

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  • Comply with legal obligations
  • Protect the rights or property of Devenir Plus
  • Prevent or investigate wrongdoing
  • Protect the safety of users or the public
  • Defend against legal claims

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8. Service Providers

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We may use trusted third-party service providers to support our business operations, such as:

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  • Website hosting
  • CRM and email platforms
  • Analytics and reporting tools

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These providers only access personal data where necessary and are contractually obligated to keep it secure and confidential.

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9. Analytics

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We may use Google Analytics, a web analytics service provided by Google Inc., to understand website usage and improve performance. Google Analytics collects anonymised data such as pages visited and time spent on the site. You can opt out by installing the Google Analytics opt-out browser add-on. More information can be found in Google’s Privacy Policy: https://policies.google.com/privacy

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10. Data Security

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We take reasonable technical and organisational measures to protect your personal data.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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11. Your Data Protection Rights

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Under UK GDPR, you have the right to:

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  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

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To exercise any of these rights, please contact us using the details below.

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12. Children’s Privacy

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Our services are not intended for individuals under the age of 18.  We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will remove it promptly.

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13. Links to Other Websites

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Our website may contain links to third-party websites.  We are not responsible for the privacy practices or content of external sites and recommend reviewing their privacy policies.

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14. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date.  We encourage you to review this policy periodically.

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15. Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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Devenir Plus
Website: www.devenirplus.co.uk